Substitution management of users
The substitution management can only be carried out with the appropriate right. If a user does not have this right, this must be done by an administrator with this right.
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Permission to set for changing the substitution management
If you have the said authorization, you can designate n-user as a substitute in your personal data on another tab "Substitution management". All users of the company are listed. Additionally, you can set to receive the automatic system notifications for this user.
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Setting up representative regulations
The tab is also displayed in the user details (double-click on a user), so that the administrator can also specify the representatives.
Here you can see with which users you have been selected as a representative. Here you can also decide from which users you would like to receive the system mails (e.g., new service entry) as a copy.
Users marked as representatives then immediately see those of the user to be represented for their own orders/service entries. "Third-party" orders/registrations are not shown separately,
Depending on his user rights, a representative can carry out actions on the "foreign" orders/service entries, e.g., release a service entry, i.e., the representative also has the rights of his role for external orders!