Skip to main content
Skip table of contents

All possible status of an order

In order to describe the current processing status of an order, each order receives an order status.

The following order statuses are available:




An order has the status 'new' if

  • it was successfully created in SAP and (optionally) released, and

  • the supplier has access to it but has not yet created an entry.

To confirm

An order has the status 'to confirm' if an order confirmation is required for the order and the order has not yet been confirmed by the supplier


An order has the status 'Rejected' if an order confirmation was required at the time of the order and the order was rejected by the supplier.

In process

An order has the status 'in process' if a service entry has already been created by the supplier.


An order has the status 'Completed',

  • if the final entry has been approved by the approver. In this case, no further entry is possible or

  • if the purchaser has specifically marked them manually as completed


An order has the status 'cancelled' if all order items of the order have been deleted in SAP.

The status is also a filter criterion, which is used to display the order in the corresponding order list. For example, in the New orders list, only orders in the new status are displayed.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.