Processor of a request

The processor in a request can be changed later. This may be necessary if the processing of the request is to be continued by another user or if other users are also to work with the transaction. The creator of the request always retains access rights to the request and depending on his role and permissions, still has change or reading permission in it. The newly selected processor receives an automatic system message by e-mail with the information that he has been assigned to this transaction as processor.

Alternatively, with the button "previous processor", within the window "Processor selection", a user (e.g., an internal or external planner) can assign the request back to the previous processor after completion of his task area.