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Release / reject service entry


It is only possible to reject or release a service entry with the following conditions:

  1. User has the permission "Check service entries"

  2. User is selected as the approver or representative of the assigned approver


For the approval or rejection of a service entry, you find the corresponding buttons in the button bar above the tabs:

Display of the approver in the service entry

Furthermore, your settings under Menu → Administration → Settings → release of a service entry (only visible to administrators) determine when a release of the entry is basically possible.


Options in the menu Administration / Settings

In the following, the settings and their effects on the release process are described more detailed.

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